Shipping Overview
We are committed to delivering your orders swiftly and securely. Our streamlined logistics system ensures that all items, from small fasteners to bulk hardware essentials, undergo meticulous quality checks before dispatch. Whether you're stocking up for professional projects or personal DIY needs, our team prioritizes efficient packaging and reliable carriers to safeguard your purchases during transit.
Shipping Timeframe
Orders are typically processed within 1-2 business days after payment confirmation. Delivery timelines vary based on your location and carrier availability. While most shipments arrive within the estimated window, occasional delays due to weather, customs, or carrier backlogs may occur. Rest assured, we proactively monitor all shipments to minimize disruptions.
Shipping Costs
We offer the following shipping options:
Standard Shipping (10-15 Business Days): Applies to orders totaling $0-$60; shipping cost $15.
Free Shipping (10-15 Business Days): Applies to orders totaling $60-$9999; shipping cost $0.
All costs are calculated at checkout based on your cart total and destination.
Shipping Regions
We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to evolving trade regulations, certain destinations may face temporary restrictions. If your country isn't listed during checkout, please contact
[email protected] for assistance. Note that remote areas or islands may incur extended delivery times.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number and carrier details. Use this to monitor real-time updates via the carrier's website or our order status portal. For consolidated shipments, tracking may activate 24-48 hours after dispatch. Haven't received updates? Check your spam folder or contact us for manual verification.
Delayed or Lost Shipments
While rare, delays beyond the estimated timeframe may occur. If your tracking shows no movement for 5+ business days or the package is marked "delivered" but hasn't arrived, email
[email protected] immediately with your order number. We'll collaborate with carriers to locate your shipment or initiate a resolution process, which may include reshipment or refund per our policies.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are separate from your order total and typically payable upon delivery. Since regulations vary widely, we recommend consulting local authorities for estimates. Unfortunately, we cannot adjust declared values or classify items as "gifts" to reduce fees, as this violates international trade laws.